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Granting Access to Internet Banking Business

Request card, grant access, and manage permissions

As the owner of a business account, you can use Internet Banking Business to grant access to your account to other individuals, such as employees or your accountant. You can set or remove permissions for each person. 

Before adding someone to Internet Banking Business, we verify if this is permissible. Please answer the questions below. We're here to assist you. Let's get started.

Add, Remove, and Manage permissions for individuals

First, add individuals to Internet Banking before setting their permissions. Follow these steps:

Step 1

Answer the questions above

Individuals you want to add must have a business debit card or an Access Card. For payments and cash withdrawals, a business debit card is required. If the person already has a business debit card, you don't need to request it again. If the person only needs access to Internet Banking Business or Access Online, an Access Card will suffice. Request an Access Card via the form when adding the person. Are you authorized to sign? Fill out the form to add users to Business Online Banking.
Step 2

You will receive a new agreement.

We are processing your request to modify your access to Internet Banking into a new agreement. You will receive the new agreement within five business days via Internet Banking. Sign it and return it to us.
Step 3

Process

Once we have received the signed agreement, we will activate the access within two business days. You will receive a notification via email.

Manage permissions

Now that access is arranged, you can easily set permissions for each person. You decide which permissions each individual receives. Once set, the added individuals can log in.
Manage permissions

Frequently Asked Questions

Which card gives your employee access?

Your employee can access Internet Banking with a Bank Card or an Access Card. With a Bank Card, your employee can use Internet Banking as well as ATMs and POS terminals. The Access Card only gives your employee access to Internet Banking, but not to ATMs and POS terminals.

Giving employees access to Internet Banking

If you qualify as the owner of the Internet Banking contract or the manager of user authorisations, you can add or remove employees. It is also easy to determine which accounts your employees are allowed to access. Each time, you can authorise up to five employees for up to five companies or institutions.

Setting up 'Manage authorisations' with two or more persons

Person 1 :

  • Log in and go to the 'Manage authorisations' menu.
  • Here, you enter the authorisations of each person.
  • Click on 'OK & Send'.
  • Select the orders you want to send and click on 'send'
  • You now receive a message that the order requires one or more additional signatures. It also states how many co-signatories are required. The first numbers of the card specify who the co-signatory is. The co-signatories themselves do not receive this message. So you need to notify them yourself. The additional signature(s) must always be placed on the same day.

Person 2 (and, if necessary, person 3):

  • Log in and click on the ‘Management’ tab page.
  • At 'Manage authorisations' you see which transactions are ready to be submitted. All pending orders are marked 'to be sent'. To find out what your new authorisations will be after signing, click on 'details'.
  • To send the changes, click the 'Authorisations' tab page and then the ‘Send changes’ button.
  • If the signing is successful, you will receive a message.
Want to remove or add an employee's Bank Card or Access Card?

You can easily do this yourself. Simply log into Internet Banking and specify in the online form who has access and how or who should be removed. You need the employee's name and account number to do this.

Login in Internet Banking

What authorisations can I give persons in my charge?

You manage an employee's authorisations through Internet Banking. Log in and go to the 'manage authorisations' menu.

With 'view statements', the employee can view credit and debit transactions of accounts they are authorised to access. You, as the owner, specify which accounts the employee can access and which accounts are excluded.

With 'create orders', the employee can set up payments for submission.

With 'send', the employee can send payment orders up to the applicable bank limits. As the owner of the account, you determine up to what amount the employee is allowed to transact payments independently. You can also specify that all payments must be jointly approved before being sent (dual payment authorisation).

'Manage user authorisations' with several persons

Contact Client Services first. They will adjust your Internet Banking settings so that you can only manage authorisations with two (or more) persons.