Service and contact

Is this your first debit card?

You can activate a debit card in an instant:

1. Keep the debit card and activation code on hand.
2. Call  0800 - 024 07 21, or +31 102 411 721 if you are calling from abroad.
3. Enter the last 9 digits of your account number.
4. Enter the 3 digits of your card number.
5. Enter the 12-digit activation code you can find in your letter.
6. Your debit card has been activated.

Replacing your old debit card

You can activate your new debit card in two ways:

• By paying with your debit card in a shop. Insert your debit card into the terminal to enter your PIN.
• Or: by withdrawing money at an Geldmaat ATM.