Service and contact

1. Log into Internet Banking using the button below
2. Select the current account from which the amount is to be debited
3. Select the already debited or upcoming direct debit
4. Click 'Manage direct debit'
5. Select 'Refuse' or 'Allow with exceptions'
6. Click ‘Send'
7. Send your order through your task list

Then there are two possibilities:

• The payment is a standing order. You set up a standing order yourself and can stop it yourself.
• Paying via recurring payments is similar to a direct debit. However, there are differences. With a direct debit, you give a company permission to regularly withdraw money from your bank account, for example, for your insurance or monthly energy bill. This can only be done with a Mastercard debit card. Contact the seller's or provider's customer service to stop a recurring payment.